Stage & Backlot Operations

Under the direction of Jennifer Oswald, Vice President of Stage & Backlot Operations, Universal Studios provides a designated Stage & Backlot Representative to every production client that shoots on the lot. Each representative acts as a liaison between all of the studio services departments and the production, making any question or issue only a phone call away. The Stage & Backlot team provides production clients years of experience and expertise, along with unmatched service in a timely fashion.

Production Representatives
Jennifer Oswald
Vice President, Stage & Backlot Operations
Jennifer Oswald

Jennifer Oswald is the Vice President of Stage & Backlot Operations. With more than 20 years of production experience, Jennifer leads the team responsible for providing best-in-class support and customer service for every production that films on the Lot.  From the initial inquiry and location scout through physical shooting and final billing, her team supports productions every step of the way. 

Jennifer began her career at the Universal Studios Lot in 1996, starting out as a Tour Guide with the Universal Studios Hollywood theme park. She was promoted a number of times within the tour group, including Tour Operations, Tram Tour Supervisor and the Tram Tour Assistant Manager.  In 2000, Jennifer transferred to the Lot's Production Services team.  In 2016, after years as a Production Services Representative and Manager of Feature Production Services, Jennifer assumed the role of Director of Stage & Backlot Operations. 

In 2018, Jennifer joined the NBCU/Snap joint venture making original short-form digital content as Executive in Charge of Production.  In 2020, she headed back to Studio Operations to oversee the Centrally Managed Crews initiative.  In addition, she centralized the company's stage bookings for all content divisions worldwide. Through the years, she's developed relationships and collected information on approximately 1,500 stages around the globe and has implemented strategies to assist our content creators with finding suitable shooting space. Jennifer's career has come full circle and she is excited to continue to be a part of the growth within West Coast Studio Operations.

Jennifer resides in Los Angeles with her husband Jarrod and is an avid world traveler. She earned a Bachelor of Arts Degree from Pennsylvania State University and a Master of Liberal Studies from the University of Southern California.

Roger Ferrin
Director, Stage & Backlot Operations
Roger Ferrin

Roger Ferrin joined the Stage and Backlot Operations department in 2013.  He began his career in the entertainment industry in 1997 as an Production Assistant on the feature film Gattaca.  Roger relocated to Miami to work as an assistant production supervisor and 2nd AD on a multitude of commercials for the American and Latin American markets.  In 2000, he moved back to Los Angeles to work with MTV as the Unit Manager for news and special events.   He traveled the globe with MTV managing high profile live broadcast events such as Video Music Awards (VMA) and the MTV Movie Awards.  Following his passion, Ferrin returned to commercials for several more years working as production supervisor in Los Angeles until 2012 when he returned to television wth NBC’s Hollywood Game Night. 

Roger is currently a Production Services Representative working with NBCUniversal Television and 3rd party clients.  Roger currently Reps NBC’s Superstore, Hollywood Game Night, The Tonight Show Starring Jimmy Fallon, Colony & The Red Nose Day Telethon.

Kyle Beck
Production Services Representative
Kyle Beck

Kyle Beck began his career with Universal Studios in 2010, as a Studio Tour Guide with the theme park. With a deep knowledge and passion for film and television, Kyle was promoted to serve as a top-tier VIP guide and trainer, tour emcee, and as a private celebrity escort for many high-profile guests visiting the park.

His experience and knowledge of the inner workings of the lot brought him to Stage and Backlot Operations in 2014. After climbing the ranks in a new department, he currently works a Production Services Representative, servicing shows like The Good Place, E! News, STEVE, while also working with countless other commercials, still shoots, and music videos. He has also worked on several exciting features including “Bird Box”, “First Man”, “Welcome to Marwen” and “The Laundromat”. Kyle works hard to contribute to and continue the legacy of excellent customer service that the studio is known for.

He received his Bachelor of the Arts degree in 2009 from the University of San Diego.  

 

Maleah Butcher
Production Services Representative
Maleah Butcher

Maleah Butcher has been involved in the entertainment industry for over a decade.  She graduated from college with a photography degree and moved to Los Angeles from Williamsburg Virginia, in 2008.  Maleah began working for WireImage, photographing celebrities then transforming her career and jumping into production. She began her TV career working as a transcriber on the hit show Hell's Kitchen.  She loved the energy and fast pace of the production world, and sought out every opportunity to learn the art and science of making great film and television.  In pursuit of that goal Maleah worked as a production assistant working her way up to line producer on a variety of award winning shows including Hell's Kitchen, Face Off, The Amazing Race, Hollywood Game Night, The Wall, American Ninja Warrior, and The Cowboy Way Alabama amongst many others.

As a Production Services Representative with NBCUniversal, Maleah has worked on commercials for multinational brands like Netflix, Dr. Pepper, Walmart and Ford, music videos for artists such as Taylor Swift and Christina Aguilera, TV shows like Good Girls, I Feel Bad, Making It, Dirty John and features including The Purge and Hobbs and Shaw.

She continues to excel at NBCUniversal by maintaining her steadfast passion and love for the ever challenging industry.

Adam Worth
Production Services Representative
Adam Worth

Originally from Chicago, Adam graduated from Marquette University in 2006 with a degree in Broadcasting and TV Production.  He got his start at ESPN in Chicago working as a production coordinator on shows like "Around the Horn" and "Pardon the Interruption."  After four years in sports TV he decided to take his talents to the west coast and get into the entertainment industry.

In 2011, Adam began grinding for years as a TV production assistant all over L.A. working in production offices, art departments and sound stages on most of the major studio lots, until he landed a permanent position on NBC's "The Voice."  While working 16 seasons of the show, Adam worked his way up to Production Manager where he worked closely with the Universal Studios Stage and Backlot Operations team. 

That experience led him to join the team as a Production Representative in 2019 and he is now the Production rep for "The Voice" among other various productions.  Adam's well rounded experience in production is a vital asset in servicing all types of clients - from TV to commercials, music videos and feature films.

 

Ashley Love
Production Services Representative
Ashley Love

Ashley Love began her career at Universal Studios Hollywood theme park in dual roles as a tour guide and as a stunt performer in Terminator 2: 3D-Battle Across Time. An avidity for classic television and a collaborative working style helped Ashley quickly rise to the top. She became head trainer at the Studio Tour and VIP department, teaching hundreds of new guides over the span of eight years. She also became the go-to guide for executive, celebrity and high-profile guests both in the theme park and on the Backlot. 

Ashley has worked as a television production/writer's/director's assistant and coordinator at various studios around Los Angeles. In her time working for the Dolby Theatre, she provided excellent guest service and was a VIP liaison for numerous movie premieres, award shows, and the annual PaleyFest. Each year, she dons a ballgown as one of the first faces to greet nominees at The Academy Awards.

In 2021, Ashley was thrilled to return to the Comcast NBCUniversal family as a Production Services Representative putting all of her past experience to use in creating the best experience for all productions.

Ashley has a BFA from Emerson College in Boston and an MFA from PACE University in New York City.