Stage & Backlot Operations

Under the direction of Willi Schmidt, Vice President of Stage & Backlot Operations, Universal Studios provides a designated Stage & Backlot Representative to every production client that shoots on the lot. Each representative acts as a liaison between all of the studio services departments and the production, making any question or issue only a phone call away. The Stage & Backlot team provides production clients years of experience and expertise, along with unmatched service in a timely fashion.

Production Representatives
Willi Schmidt
Vice President, Stage & Backlot Operations
Willi Schmidt

Willi Schmidt is Vice President, Stage & Backlot Operations for NBCUniversal’s Universal Studios Operations organization.  In this role, Schmidt oversees aspects of production support for all of the sound stages and Backlot locations.  Schmidt works with the Stage & Backlot Operations Production Representatives to ensure internal and external clients receive “best-in-class” service, enabling all clients to successfully complete their production projects on time and on budget.  Schmidt also works closely with NBCUniversal Television helping to maximize the availability of stages & backlot space for NBC television shows.  Schmidt reports to Michael Moore, President & General Manager, Universal Studio Operations, NBCUniversal.

Prior to joining NBCUniversal, Schmidt served as Vice President, Studio Operations, Raleigh Studios Playa Vista, where he oversaw the daily operations of the Studio, including P & L responsibility.  Schmidt’s previous assignment included the role as Executive Vice President, Studio Equipment Services for Raleigh Studios Hollywood and Raleigh Studios Manhattan Beach.

Schmidt resides in Thousand Oaks, California with his wife and daughter.

 

Jennifer Oswald
Director of Stage & Backlot Operations
Jennifer Oswald

Jennifer Oswald is the Director of Stage & Backlot Operations but she began her career at the Universal Studios Lot in 1996 starting out as a tour guide with the theme park.  She was promoted a number of times within the tour group to Tour Operations, Tram Tour Supervisor and the Tram Tour Assistant Manager.  In 2000, Jennifer transferred to Production Services on the lower lot as an administrative assistant. Shortly after the transition she was promoted to Production Services Representative in 2001.  In 2005, after four years as a Production Services Representative, she was again promoted to Manager of Feature Production Services.  Jennifer obtained a Bachelor of Arts Degree from the Pennsylvania State University and Master’s Degree at the University of Southern California.

 

Some of Jennifer Oswald’s biggest projects include:

CSI: Crime Scene Investigation (10 Seasons)
Pirates of the Caribbean 1, 2, 3 & 4
National Treasure 1 & 2
Inception
Transformers
Déjà Vu
Little Fockers
Cowboys & Aliens
Tropic Thunder
Captain America
Land of the Lost
Die Hard 4
The Prestige
You Don’t Mess with the Zohan
Shooter
Serenity
Crossing Jordan
Agent Carter

 

Jennifer Kelsey
Manager of Television Commercials
Jennifer Kelsey

Production Services Representatives share a vital role in the success of every production that films on the studio lot.  Television, features, commercials, print shoots and promos are all reliant upon their assigned Rep during their stay to ensure the projects run efficiently every step of the way.

Jennifer Kelsey, Manager of Television Commercials, has repped all of the above and enjoys being the key point of contact for our commercial business.  She attends annually the AICP awards event in both New York and Los Angeles.  Most commercial bookings involve a combination of backlot locations and stage space.  Clients including Microsoft, Lowes, Intel, McDonalds and Audi have all enjoyed this advantageous way to shoot.  The convenience and cost of shooting the Universal Studios Lot’s variety of backlot sets in limited segments of time is incomparable to shooting on location.

A graduate of University of California/Berkeley, Jennifer began her career in advertising at Foote Cone & Belding San Francisco, then moved to Los Angeles and attended American Film Institute Producing Fellowship.  Her employment at Universal Studios has been a rewarding career and she continues to prove that all her experiences in filmmaking thus far contribute to her success.   

Mylo Baca
Senior Production Services Representative
Mylo Baca

Mylo Baca is part of an amazing team that supports studio production on the stages and backlot of NBCUniversal. She began her career with Universal Studios in 1998 and moved up the ranks to the position she most wanted in Stage & Backlot Operations, Production Services Representative.

Mylo has worked on various commercials, game shows, television shows and features.

Her most memorable time was the four and a half seasons she spent working with "Desperate Housewives". Mylo has worked on multiple music videos with artists such as Lady Gaga, Taylor Swift and Justin Bieber to name a few. She also works closely with the print shoot industry on projects such as Vanity Fair, Elle and Vogue magazines. Mylo is now a Senior Production Services Representative and devotes the majority of her time to working on "The Voice."

Roger Ferrin
Production Services Representative
Roger Ferrin

Roger Ferrin joined the Stage and Backlot Operations department in 2013.  He began his career in the entertainment industry in 1997 as an Production Assistant on the feature film Gattaca.  Roger relocated to Miami to work as an assistant production supervisor and 2nd AD on a multitude of commercials for the American and Latin American markets.  In 2000, he moved back to Los Angeles to work with MTV as the Unit Manager for news and special events.   He traveled the globe with MTV managing high profile live broadcast events such as Video Music Awards (VMA) and the MTV Movie Awards.  Following his passion, Ferrin returned to commercials for several more years working as production supervisor in Los Angeles until 2012 when he returned to television wth NBC’s Hollywood Game Night. 

Roger is currently a Production Services Representative working with NBCUniversal Television and 3rd party clients.  Roger currently Reps NBC’s Superstore, Hollywood Game Night, The Tonight Show Starring Jimmy Fallon, Colony & The Red Nose Day Telethon.

Natalia Santamaria
Senior Production Services Representative
Natalia Santamaria

Natalia Santamaria began her career at Universal Studios as a Studio Tour Guide in the theme park.  She was then promoted to supervisor and oversaw the tour guides, theme park drivers, and studio tour assistants.  During this time, she was introduced to Production Services where she is currently a Senior Production Services Representative in the Stage and Backlot Operations department.  Santamaria focuses on the independent film market, having worked on such productions as Creepshow 3, Danika, Raging Bull II, and Across the Hall, as well as television productions such as America Ninja Warrior, Last Comic Standing, Face Off, Weeds, Ghost Whisperer, House, Castle, NCIS, and Criminal Minds.  She has also worked on countless features, commercials, music videos, and still shoots.  Santamaria believes that customer service and guest satisfaction are a large factor in production and strives to excel in those areas.

Natalia Santamaria graduated from the American Academy of Dramatic Arts with a degree in Acting.  Her life goal is to be a working actor.

 

Marissa Nagler
Production Services Representative
Marissa Nagler

Marissa Nagler began her career at NBCUniversal in 2010 when she took a position at Smart Dog Media, an alternative programming production company which resided on the Universal Studios Lot.  After spending almost two years there assisting in the development of TV shows, managing the production office, and assisting the CEO, she moved on to work in what is now Stage and Backlot Operations.

Marissa is now one of eight representatives who manages productions on the Universal Studios Lot stages and backlot.  She focuses on commercial production as well as television production, and also works with music videos, still shoots, indie films, and feature films throughout the year.  She thrives in the multiplicity of productions she has the privilege of working with.  

Marissa received her Bachelor’s degree from UCLA in 2010 with a major in Global Studies and a double minor in Spanish and Theater.

Grace Buehler
Production Services Representative
Grace Buehler

After obtaining her Bachelor of Arts Degree from California State University at Long Beach, Grace Buehler began her career at Universal Studios in 2012 as a Studio Tour Guide for the theme park. She also worked as a VIP tour guide; before joining the Stage and Backlot Operations team in 2013. After a year, Grace took the position of Stage and Backlot Operations coordinator. Now, she is working as a full time Production Services Representative, with 3rd Party clients as well as NBC Television. In her time with Stage and Backlot Operations, Grace has worked with productions like Access Hollywood, Crowded, Telenovela, and large company wide productions like Halloween Horror Nights.

Kyle Beck
Stage & Backlot Operations Coordinator
Kyle Beck

Kyle Beck began his career with Universal Studios in 2010, as a Studio Tour Guide with the theme park. With a deep knowledge and passion for movies and television, he was promoted to serve as a top tier VIP guide and trainer, tour emcee, and as a private celebrity escort for many high-profile guests visiting the park.

His experience and knowledge of the inner workings of the lot brought him to Stage and Backlot Operations, where he began working in 2015. Soon afterwards, he was promoted to Stage and Backlot Operations Coordinator, where he currently works to continue the excellence in customer service the studio is known for. 

He received his Bachelor of the Arts degree in 2009 from the University of San Diego.

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11.17.17
COURTHOUSE SQUARE #fallskies #backlot #facade #location #universalstudioslot
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11.16.17
A shot of @scotteastwood a couple weeks ago on Western Street, doing an #interview for the upcoming film “Pacific Rim Uprising” which comes out in March 2018. #scotteastwood #pacificrim2 #press #pacificrimuprising #tbt
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11.15.17
Did you catch this cool @people reveal on @nbcthevoice - a little bit of movie magic on the Lot! Congrats @blakeshelton 🙌🏼👏🏼😘 #blakeshelton #sexiestmanalive #backlot #universalstudioslot #nystreet
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11.15.17
In Vegas this weekend attending LDI? Make sure to stop by Booth #2817 to check out the NBCUniversal LightBlade products! #lighting #led #color #studioservices #ldi #lasvegas #vegas
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11.14.17
Key pieces in a gentleman’s #wardrobe - stylish hat and nice shoes! #costume #menswear #style #studioservices #universalstudioslot
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11.13.17
Stage set-up for a recent “The More You Know” PSA shoot. Set utilized a bounce for the lights and grip hung a 60’ muslin to help create this simple set up. #stage #grip #lighting #themoreyouknow #psa #universalstudioslot
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11.10.17
Rise & Shine! Happy Friday 👋🏼#morning #studiolife #universalstudioslot
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11.10.17
Red carpet and movie screening in our theaters for new independent boxing drama “Glass Jaw”. #filmmaker #independent #screening #redcarpet
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